Accessing your website to make changes can be done by browsing to the following URL:https://www.yourdomain.co.uk/wp-adminYou will then be prompted for your...
If you wish to access the File Transfer Protocol (FTP) service before you point your DNS to LS25 Web Hosting, you can use the hostname of our FTP service...
Our nameservers are:ns1.stackdns.comns2.stackdns.comns3.stackdns.comns4.stackdns.comAny newly registered domain names will be automatically assigned these...
You or your customers can check the status of our platform on the Stack Status page: https://www.stackstatus.com/
Occasionally, applications in your webspace may run checks to help ensure your website is secure. As part of these checks, the application reads the version...
Due to the distributed nature of our network, the IP address your site uses to make outbound connections will differ from the IP the domain resolves-to, and...
Yes, if your website is not on our Managed WordPress platform (it is likely to be if we built your website for you), our support team can move between all...
Gzip is a great of compressing files for faster network transfers – helping them load faster, so improving site speed. It’s also a file format.We encourage...
The availability of ionCube can differ between our different platforms and PHP versions.Linux: ionCube Loader is available on our Linux platform for PHP...
There are a couple of common causes for not being able to connect to FTP:NameserversYou need to make sure the domain is using our nameservers. These...
There are two possible variations on how to approach this, dependent on whether the site in development is hosted elsewhere or whether your cretaing a...
Traceroute is a tool used for diagnosing network-related issues. It does this by displaying the route to the destination specified – a domain name or an IP...
If you’re managing DNS elsewhere, or simply wish to know the IP address of a package, you can find this within your hosting control panel.Firstly you’ll need...